This Privacy Policy applies to all personal information collected by Beesoft Solutions Pty Ltd via the website located at www.beesoft.au.

1. What is “personal information”

(a) The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable. (i)whether the information or opinion is true or not; and, (ii)whether the information or opinion is recorded in a material form or not.

(b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

2. What information do we collect?

The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include your name, email address, and phone number.

3. How we collect your personal information

(a) We may collect personal information from you whenever you input such information into the website.

(b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

4. Purpose of collection

(a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.

(b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

(c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it is material of a type that you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

5. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

6. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by the Privacy Officer and we may seek further information from you to clarify your concerns. If we agree that your complaint is well-founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. Overseas transfer

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.

8. GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly, the GDPR does not apply.

9. Subscription and payment

Our services’ subscription fees and other charges are taken care of by dependable third-party companies, called Stripe. We neither view nor store your credit card or banking information, even if it is entered through our applications. This kind of personal data is acquired by secure methods and we depend on our partners to manage such transfers for us safely, with them being liable for preserving it.
Our third-party payment processors are responsible for directly providing the information and their privacy policy governs how they use your personal data. These processors follow the standards set by PCI-DSS, established by some of the most well-known brands such as Visa, Mastercard, American Express, and Discover. These PCI-DSS requirements make sure that payment information is securely managed. This means that your financial information is handled in a way that is in line with industry standards. We do not have direct control over or access to this data.

10. Registration Using Social Media Account

With Beesoft AI Content Writer, you can set up an account and sign in with social media platforms like LinkedIn, Google, or Facebook. If you opt to register with us or give us access to your social media account, we may collect personal information already associated with that account, such as your name, email address, and contact list. You may also have the choice of providing us with extra information through your social media. If you go ahead and provide us with data, you are allowing us to use, share, and store it according to this Privacy Policy.

11. How to contact us about privacy

If you have any queries, if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us at: info@beesoft.au.

Last Updated:  September 2023